New Latisse Customers

We need accurate health information to approve your prescription eyelash serum for three main reasons: safety, effectiveness, and legal requirements.

Safety

• These serums contain active ingredients that can cause side effects (eye irritation, redness, darkened eyelids or iris, etc.).

• Your medical history, eye conditions, and medications help us spot risks and decide if the product is safe.

• Some conditions (glaucoma, eye infection, recent eye surgery, pregnancy, breastfeeding) or certain medications may make use unsafe or need closer monitoring.

• Knowing allergies and health details lowers the chance of harmful interactions or complications.

Effectiveness

• Not all causes of lash thinning respond to the same treatment. A short medical review confirms a serum is appropriate and increases the chance it will work.

• We can give the right dose, application steps, and monitoring for your situation to improve results and prevent misuse.

Legal and regulatory

• Prescription and medically active cosmetic products must be issued under a licensed clinician’s supervision. Collecting health information is required to prescribe safely and lawfully.

• This protects you and the clinic by ensuring care meets medical standards.

Providing accurate answers lets us decide if the serum is safe and suitable for you. If you don’t understand a question or aren’t sure about an answer, contact us before ordering.